At Connected Health Alliance (“we,” “us,” “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our educational course, Clinician Roundtable, via our online learning platform.
By enrolling in or interacting with the course, you agree to the terms outlined below.
1. What Information We Collect
We collect the following types of personal information:
a) Information you provide:
Name
Email address
Profession type and clinic name (if practicing)
Country or region
Responses to course activities, surveys, or feedback forms
b) Information we collect automatically:
IP address
Device type and browser
Date/time of logins and usage
Course progress and completion data
We use Thinkific (our course platform provider), which may also collect information under their own privacy policy. You can view Thinkific’s policy here.
2. How We Use Your Information
We use your information to:
Provide you with access to the Clinician Roundtable course
Track learning progress and engagement
Communicate important updates, materials, and support
Monitor compliance with course policies and Terms of Use
Improve our content and user experience
We may use anonymised, aggregated data for internal research, reporting, or course improvement purposes.
3. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose your information to third parties in the following limited cases:
To service providers (e.g., Thinkific, email tools, analytics platforms) that assist with course delivery or communications
Where required by law or to comply with a legal obligation
To prevent or investigate fraud, security breaches, or policy violations
All service providers are required to maintain strict confidentiality and data protection standards.
4. How We Store and Protect Your Information
We store your personal information securely using cloud-based systems hosted by reputable third-party providers, primarily Thinkific.
We take reasonable steps to protect your data from:
Unauthorised access or disclosure
Misuse or interference
Loss or alteration
Only authorised personnel have access to identifiable user data.
5. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request corrections or updates to inaccurate information
Withdraw from the course and request deletion of your data (where legally and contractually appropriate)
To exercise your rights, contact us at the email below.
6. International Users
If you access the course from outside Australia, please note that your data will be processed and stored on servers that may be located outside your jurisdiction. By using our course, you consent to this transfer and processing in accordance with this policy.
7. Retention of Data
We retain your data for as long as necessary to:
Deliver the course
Meet legal and regulatory obligations
Maintain records for reporting or auditing
You may request early deletion of your data, subject to certain exceptions.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the course constitutes acceptance of the updated policy.
9. Contact Us
For questions about this Privacy Policy or your personal information, please contact [email protected].